Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
This position is available at both Courtyard Marriott and Residence Inn by Marriott, part of one of Northern Indiana's leading hospitality groups. This distinguished group owns and operates multiple acclaimed hotel brands including Marriott, Hilton, and IHG, showcasing their prominence in the hospitality industry with a commitment to excellence and rapid expansion. Known for their strong reputation for superior guest service and team development, the group is actively growing and has acquired new locations in the Kentucky market and Mishawaka, Indiana. They are focused on creating opportunities for their team members by promoting from within, recognizing potential, and investing in... Show More
Job Requirements
- Ability to perform physical tasks such as bending lifting and standing for extended periods
- Ability to lift up to 25 to 30 pounds such as cleaning supplies towels linens
- Ability to push and pull housekeeping carts and heavy linen bins
- High school diploma or equivalent preferred
- Previous housekeeping experience in a hotel or similar environment is a plus but not required
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping experience in a hotel or similar environment is a plus but not required
- Knowledge of cleaning methods and equipment is a plus
- Ability to work independently and as part of a team
- Strong attention to detail and thoroughness in completing tasks
- Good time-management skills and ability to work efficiently without direct supervision
- Basic knowledge of cleaning products chemicals and equipment
- Strong communication skills and ability to understand and follow instructions
- Ability to maintain a professional and positive attitude while interacting with guests and team members
Job Duties
- Clean guest rooms including making beds dusting vacuuming and sanitizing all surfaces
- Change linens replace towels and restock amenities as required
- Ensure all furniture fixtures and room equipment are clean functional and in good repair
- Clean bathrooms including sinks tubs toilets mirrors and floors ensuring the highest levels of cleanliness and sanitation
- Report any maintenance issues or damages to the supervisor or maintenance department
- Ensure rooms are ready and available for check-in by the designated time
- Provide excellent customer service by responding to guest requests for extra items such as towels pillows or toiletries
- Maintain a polite and friendly demeanor even during busy times to ensure guests needs are met
- Ensure privacy and security of guests by respecting their personal space and belongings
- Assist guests with special requests within the scope of duties
- Restock housekeeping carts with clean linens towels and necessary cleaning supplies
- Keep track of use and condition of cleaning supplies linens and amenities and notify supervisor of shortages
- Report lost and found items to supervisor and log them according to company procedures
- Follow all safety protocols and cleaning procedures including using cleaning products according to manufacturer guidelines and hotel standards
- Maintain high standards of hygiene ensuring all surfaces are sanitized and free of germs and dirt
- Adhere to health and safety regulations regarding chemicals and cleaning supplies
- Work with housekeeping staff and management to ensure efficient and timely room turnovers
- Communicate any guest complaints requests or feedback to housekeeping supervisor or management
- Assist in deep cleaning or special projects as directed by supervisor
- Maintain a neat and organized work area including housekeeping storage closets and carts
- Follow any other duties as assigned by executive housekeeper housekeeping supervisor or management
- Ensure all cleaning tasks are completed according to hotel policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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