Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment from day 1
Paid Time Off from day 1
Holiday pay from day 1
401(k) enrollment after 30 days
hotel discounts
Travel Discounts
Professional development opportunities
promotion opportunities
Job Description
First Hospitality is a forward-thinking hotel development, investment, and management company founded in 1985 and based in Chicago. With a strategic vision centered on creating value through excellence and innovative approaches, First Hospitality stands out as a leader in the hospitality industry. The company is committed to attracting and retaining a high-performing and diverse workforce where employee differences are respected and valued. This dedication fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. As an Equal Opportunity Employer, First Hospitality prioritizes equitable hiring practices and aims to meet the diverse needs of the customers it serves through engaging... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- Able to work 8+ hours per day
- Stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Ability to speak, read, and write in primary language(s) used in the workplace
- Prior experience in housekeeping or hospitality preferred
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Basic understanding of safety and emergency procedures
- Professional demeanor and customer service orientation
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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