Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $16.50
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality, founded in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company known for its strategic vision aimed at generating value through excellence and innovation. The company prides itself on fostering an inclusive and diverse workforce where employees' differences are respected and valued. Through this approach, First Hospitality better meets the diverse needs of its customers while building a collaborative and supportive workplace culture that emphasizes flexibility and fairness. As an equal opportunity employer, First Hospitality is committed to attracting and retaining high-performing talent who thrive in a dynamic and welcoming environment.
The R... Show More
The R... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- Ability to work 8+ hours per day
- Must be able to stand and walk frequently throughout the workday
- Ability to lift, lower, and maneuver up to 30 pounds occasionally
- Ability to reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Ability to speak, read, and write in primary language(s) used in the workplace
- Experience in housekeeping or hotel room attendant role preferred but not required
- Attention to detail and ability to maintain brand standards
- Strong interpersonal skills to engage with guests and team members
- Physical stamina to perform duties involving standing, walking, bending, and lifting
- Commitment to professionalism and guest satisfaction
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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