Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
hotel discounts
Travel Discounts
Professional Development
Job Description
First Hospitality is a reputable hotel development, investment, and management company established in 1985 and headquartered in Chicago. Over the years, it has grown into a forward-thinking leader in the hospitality industry with a strategic vision focused on creating value through excellence and innovation. The company is committed to fostering an inclusive and diverse work culture where employees feel valued and respected. First Hospitality believes that a diverse workforce enhances their ability to meet the evolving needs of their guests and ensures that they provide a superior guest experience across all their properties. The company is recognized for its collaborative,... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- Previous experience in hotel housekeeping or related field preferred
- Ability to manage time efficiently and work independently
- Strong attention to detail and ability to follow brand standards
- Ability to work well in a team environment
- Customer service orientation
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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