Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $12.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
hotel discounts
Travel Discounts
Professional Development
Job Description
First Hospitality, established in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company dedicated to creating value through excellence and innovative approaches. The company focuses on fostering an inclusive environment that values diversity and promotes a collaborative culture, ensuring all employees feel respected and empowered to contribute their best. Known for its dedication to excellence in the hospitality industry, First Hospitality operates a variety of hotels distinguished by their high standards and commitment to guest satisfaction. The company is recognized for supporting its workforce with opportunities for professional growth, inclusive policies, and competitive benefits, making... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- Able to work 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping or related hospitality roles is preferred
- Strong attention to detail and ability to maintain brand standards
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- Physical ability to perform standing, walking, lifting, and bending as required for the role
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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