Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $15.50
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality is a dynamic and forward-thinking hotel development, investment, and management company founded in 1985 and based in Chicago. Renowned for its innovative approach to the hospitality industry, First Hospitality emphasizes excellence and embraces fresh perspectives to create value for all its stakeholders. The company prides itself on fostering an inclusive and respectful workplace that celebrates diversity and promotes collaboration, flexibility, and fairness among its workforce. As an Equal Opportunity Employer, First Hospitality is committed to attracting and retaining high-performing individuals who bring unique experiences and talents to the organization, helping to meet the diverse needs of its guests... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
No experience required
Job Location
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