Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!
Job Description
First Hospitality, established in 1985 and headquartered in Chicago, is a dynamic hotel development, investment, and management company dedicated to excellence and innovation in the hospitality industry. With a strategic vision focused on creating value through a commitment to doing things differently, First Hospitality has carved out a distinctive position within the competitive hotel sector. The company prioritizes the creation of an inclusive and diverse workforce where employees' unique differences are respected, valued, and leveraged to better serve the diverse needs of its clientele. Their inclusive work environment promotes collaboration, flexibility, and fairness, presenting a stimulating workplace for all associates.... Show More
Job Requirements
- Must be available to work weekend shifts
- Must be available to work daily until all tasks are complete, no scheduled end times
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
- Must be able to communicate effectively in the primary language(s) used in the workplace
- Previous hotel housekeeping experience preferred
Job Qualifications
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Duties
- fresh, clean, and styled to impress
- Room Attendants make a long-lasting impression and greatly influence the total guest experience
- Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home
- Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return
- The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
No experience required
Job Location
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