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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental
Vision
competitive pay
Pet insurance
Employer Paid Life Insurance
Paid Time Off
digital tipping
401k with employer match
Career growth opportunities
Job Description
RRI West Management, LLC is a leading hospitality company managing over 45 Red Roof Inns and Red Roof Plus+ locations across the United States. As the largest franchisee in the Red Roof network, RRI West has a deep-rooted history in providing exceptional service and value in the economy hotel segment. The company's commitment to recruiting and developing passionate individuals has driven its growth and established its position as a leader. RRI West believes that delivering consistent results and prioritizing guest satisfaction create memorable experiences for guests and valuable career opportunities for employees.
RRI West is currently seeking Full... Show More
RRI West is currently seeking Full... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years previous customer service experience
- Ability to work nights, weekends and/or holidays
- Ability to lift up to 50 pounds
- Basic communication skills reading, writing and comprehension
- Ability to utilize a computer for timekeeping and OSHA training
- Ability to work in all types of weather conditions
- Must be able to comply with safety and security protocols
- Ability to maintain confidentiality of guest information
Job Qualifications
- 1-2 years in previous customer service position
- Desire to clean up after property clientele and place items in proper locations in the room
- Frequent lifting and bending required
- May be required to work nights, weekends and/or holidays
- Must be able to work in all types of weather conditions
- Have basic communication skills reading, writing, comprehension
- Be able to utilize a computer for timekeeping, OSHA training, etc.
- Bi-lingual English Spanish preferred but not required
Job Duties
- Using company standards and procedures, monitor and maintain cleanliness, sanitation and organization of guest rooms and hotel areas
- Remove and replace dirty linens and terry, change and make beds, clean bathrooms and vanity areas, vacuum, and dust
- Follow proper cleaning procedures for all rooms based on industry and company standards
- Smile and greet guests following the 24-7 rule, maintain positive guest relations and appropriately handle guest requests
- Restock and transport cart with cleaning supplies, linen, terry, and amenities to assigned guest rooms and position securely
- Maintain organized carts and cart/storerooms
- Use approved chemicals for designated surfaces/areas according to OSHA regulations and company requirements, ensuring all chemicals are properly labeled
- Communicate with the front desk staff about room information, maintenance concerns, lost and found items and any discrepancies between stayovers, check outs and out of order rooms
- Inspect room fixtures and accessories for proper location, operation, and function, reporting to maintenance and front desk any concerns
- Maintain confidentiality of guests’ information and pertinent hotel data
- Ability to work in non-climate control conditions such as heat, cold, rain or snow at exterior corridor properties
- Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during your shift
- Comply with all RRI West and OHSA protocols relating to safety and security
- Set heating/cooling equipment to proper settings in all guest rooms
- Perform self-inspections on linen and terry and accept feedback from quality inspections performed by Inn Management, head housekeepers and other key company personnel
- Properly complete and maintain accurate notes on daily clean reports including lost and found, maintenance issues and concerns
- Ability to complete duties such as timesheets and OSHA compliance videos and logs
- Cross-train in laundry, maintenance and/or front desk functions if possible
- Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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