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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
Hotel and travel discounts
Professional development opportunities
promotion opportunities
Job Description
First Hospitality is a forward-thinking hotel development, investment, and management company founded in 1985 and based in Chicago. With a long-standing history in the hospitality industry, First Hospitality focuses on delivering exceptional guest experiences through a strategic vision that emphasizes excellence and innovation. The company is committed to creating value for all stakeholders by doing things differently and fostering an inclusive work environment where diversity is respected and valued. First Hospitality seeks to attract and retain a high-performing workforce, promoting collaboration, flexibility, and fairness at the workplace. As an Equal Opportunity Employer, the company supports professional development and growth opportunities... Show More
Job Requirements
- Must be available to work weekend shifts
- Must be available to work daily until all tasks are complete, no scheduled end times
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Previous hotel housekeeping experience preferred
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
Job Duties
- Clean and style hotel rooms and public areas efficiently to brand expectations and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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