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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $16.50
Work Schedule
Standard Hours
Benefits
Insurance enrollment from day 1
Paid Time Off from day 1
Holiday pay from day 1
401(k) enrollment after 30 days
Hotel and travel discounts
Professional development opportunities
promotion opportunities
Job Description
First Hospitality, founded in 1985 and headquartered in Chicago, is a dynamic and forward-thinking company specializing in hotel development, investment, and management. With a strong strategic vision to create value through excellence and innovation, First Hospitality is committed to delivering exceptional guest experiences while fostering a diverse and inclusive workplace. The company prides itself on its openness to doing things differently, which has positioned it as a leader in the hospitality industry. First Hospitality’s work environment is designed to promote collaboration, flexibility, and fairness, ensuring that employees from varied backgrounds feel respected and valued. As an Equal Opportunity Employer, the... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak read and write in primary language(s) used in the workplace
- Ability to stand and walk frequently for 8+ hours per day
- Ability to lift lower and maneuver up to 30 pounds occasionally
- Ability to reach bend stoop and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Must be able to speak read and write in primary language(s) used in the workplace
- Ability to work efficiently with attention to detail
- Strong interpersonal skills for guest engagement and teamwork
- Knowledge of hotel safety and emergency procedures
- Previous hospitality or cleaning experience preferred but not required
Job Duties
- Clean and style hotel rooms and public areas efficiently to brand expectations and with great attention to detail
- Refresh and replenish guest rooms with amenities supplies linen and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work identifying and communicating maintenance concerns and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges working collaboratively with the hotel’s Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
No experience required
Job Location
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