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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality is a distinguished hotel development, investment, and management company headquartered in Chicago. Established in 1985, the company has built a reputation for its strategic vision focused on creating value through excellence and innovation. Known for its forward-thinking approach, First Hospitality is dedicated to redefining the hospitality industry by embracing novel ideas and fostering a dynamic business environment. The company is committed to attracting and maintaining a diverse, high-performing workforce that respects and values differences, which better equips them to serve a wide range of customers. This inclusive culture emphasizes collaboration, flexibility, and fairness to create a supportive workplace... Show More
Job Requirements
- Effective verbal and written communication skills
- must be able to speak read and write in primary language(s) used in the workplace
- 8+ hours per day
- stand and walk frequently throughout the workday
- lift lower and maneuver up to 30 pounds occasionally
- reach bend stoop and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- must be able to speak read and write in primary language(s) used in the workplace
- ability to stand and walk frequently throughout the workday for 8+ hours
- ability to lift lower and maneuver up to 30 pounds occasionally
- ability to reach bend stoop and pivot frequently throughout the workday
Job Duties
- Clean and style hotel rooms and public areas efficiently to brand expectations and with great attention to detail
- refresh and replenish guest rooms with amenities supplies linen and applicable collateral to ensure all items are available for guest use according to brand standard
- take proactive approach to prevent guest challenges by inspecting work identifying and communicating maintenance concerns and replacing items when necessary
- effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- take ownership to resolve guest challenges working collaboratively with the hotel’s Guest Services team and hotel leadership
- always maintain professionalism consistent with hotel brand and company expectations
- know and communicate hotel emergency procedures inform and assist guests in emergencies
- take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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