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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $16.50
Work Schedule
Standard Hours
Benefits
401k
Vacation pay
hotel discounts
Insurance enrollment
Paid Time Off
Holiday pay
Professional Development
Job Description
First Hospitality is a premier hotel development, investment, and management company headquartered in Chicago since 1985. With a forward-thinking approach to hospitality, they focus on creating exceptional value through excellence and innovation. Their strategic direction emphasizes doing things differently to meet evolving market demands and to deliver outstanding guest experiences. First Hospitality is committed to fostering a diverse and inclusive workforce where employees' differences are respected and valued. This inclusive culture promotes collaboration, flexibility, and fairness, aligning with their mission to serve a broad spectrum of customers effectively. As an Equal Opportunity Employer, First Hospitality values the contributions of every... Show More
Job Requirements
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
- 8+ hours per day
- stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Qualifications
- Effective verbal and written communication skills
- Must be able to speak, read, and write in primary language(s) used in the workplace
Job Duties
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership
- Always maintain professionalism consistent with hotel brand and company expectations
- Know and communicate hotel emergency procedures
- inform and assist guests in emergencies
- Take on additional tasks as necessary or assigned by hotel leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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