Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Spokane Tribe Casino is a prominent entertainment and hospitality destination located in Washington state, offering a comprehensive range of gaming, dining, and lodging experiences. As a flagship property within the Spokane Tribe's portfolio, it serves as a significant cultural and economic asset to the community, emphasizing customer service excellence and operational integrity. The casino operates a vast array of amenities and venues, catering to a diverse clientele seeking both leisure and excitement in a welcoming, vibrant environment. The establishment is committed to upholding high standards of safety, compliance, and guest satisfaction, ensuring that visitors enjoy memorable experiences in a clean,... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- Previous housekeeping and/or cleaning experience preferred
- Efficient time management and organizational skills
- Detail-oriented
- Schedule flexibility must be willing and able to work all shifts, nights, overnights, weekends, and holidays
- Must have the ability to adapt to different situations and changes in work processes to accommodate guest needs
- Demonstrate the ability to take constructive feedback
- Good communication skills, both written and verbal
- Read, write, and speak English with general working fluency
- Demonstrate excellent listening skills to ensure meeting guests' needs
- Knowledge of and willingness to learn new cleaning methods
- Excellent guest service skills, reliability, organizational skills, integrity, and honesty as well as high energy levels
- Interact appropriately and effectively with guests, management, other team members, and outside contacts
Job Qualifications
- Previous housekeeping and/or cleaning experience preferred
- Efficient time management and organizational skills
- Detail-oriented
- Schedule flexibility with willingness to work all shifts, nights, overnights, weekends, and holidays
- Ability to adapt to different situations and changes in work processes to accommodate guest needs
- Demonstrated ability to take constructive feedback
- Good communication skills, both written and verbal
- General working fluency in English
- Excellent listening skills to ensure meeting guests' needs
- Knowledge of and willingness to learn new cleaning methods
- Excellent guest service skills, reliability, organizational skills, integrity, honesty, and high energy levels
- Ability to interact appropriately and effectively with guests, management, team members, and outside contacts
- Understanding of impacts of problem gambling and knowledge of casino's programs to address problem gambling
Job Duties
- Responsible for stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart
- Maintain equipment such as vacuum and cleaning equipment
- Empty vacuum cleaner bag as necessary
- Notify supervisor when shortage of supplies is noticed
- Remove trash and dirty linens from room attendant’s carts
- Report maintenance problems and complete minor work repair orders
- Spot clean walls, carpets, light fixtures and room attendant carts at the end of the day
- Responsible for replenishing supply storerooms in the hotel
- Rotate linens in storerooms
- Maintain shelf organization in the storerooms
- Has a thorough knowledge of emergency procedures
- Take corrective action where required to improve safety of work areas
- Maintain security of keys and hotel as assigned
- Deliver special request items such as cribs to guest rooms
- May be required to maintain water quality by properly testing water chemistry and ensure proper balance in hotel pool
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Perform job duties with a minimum of disruption of the guest
- Follow all company safety and security procedures as well as all applicable regulations
- Observe and report damage of hotel property
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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