Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
Paid sick time
401(k) retirement plan
Same-day pay options
Job Description
Residence Inn Provo, proudly managed by NCG Hospitality, stands as a beacon of excellence in the hospitality industry, recognized as a 2025 USA Today Top Workplace Winner. NCG Hospitality is a distinguished, family-owned, third-generation business known for owning, developing, and operating over 30 premier hospitality properties. They are committed to fostering a supportive and inclusive environment for their team members, which has been instrumental in earning their prestigious award-winning status. The company values growth, fun, trust, and responsibility, ensuring a workplace culture where employees are engaged and can clearly see how their contributions impact the overall success of the hotel.... Show More
Job Requirements
- Flexible availability including mornings, evenings, weekdays, weekends, and holidays
- Ability to provide courteous and professional service
- Experience with property management systems preferred
- High school diploma or equivalent
- Ability to handle multiple tasks simultaneously
- Strong problem-solving skills
- Effective communication skills
Job Qualifications
- Customer service experience
- Accurate cash handling experience
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Positive attitude, outgoing, friendly
- Ability to work effectively and efficiently in a fast-paced setting
Job Duties
- Use property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' requests and complaints to meet and exceed guest expectations
- Quickly and empathetically respond to guest issues with resolutions that may require thinking outside of the box
- Demonstrate the use of sales techniques to effectively sell the property and maximize occupancy and revenue
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter