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Hotel Guest Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
Night Shifts
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Benefits

competitive pay
Employee Discounts
Career growth opportunities
Supportive team environment

Job Description

The Fairfield Inn & Suites Hartford Airport in Windsor Locks, CT is a reputable hotel brand under Marriott International, known for delivering high-quality hospitality services that focus on creating a warm, welcoming, and comfortable environment for all guests. This hotel caters to both business travelers and leisure guests, ensuring their stay is remarkable through personalized service, modern amenities, and attention to detail. Located conveniently near the Hartford Airport, the Fairfield Inn & Suites is an ideal choice for travelers seeking comfort and convenience in the Hartford area. The hotel places a strong emphasis on professionalism and guest satisfaction, fostering an... Show More

Job Requirements

  • Previous hotel experience is required
  • High school diploma or equivalent required
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Professional appearance and attitude

Job Qualifications

  • Previous hotel experience is required
  • Prior Marriott experience is preferred
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Professional appearance and attitude

Job Duties

  • Greet guests with warmth and professionalism upon arrival
  • Perform check-in and check-out procedures efficiently
  • Manage room assignments, keys, and reservations
  • Handle guest requests, questions, and concerns promptly
  • Process payments accurately (cash, credit cards, etc.)
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean and organized front desk area
  • Uphold hotel security and confidentiality standards
  • Assist with concierge tasks and local recommendations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.