Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k plan
Paid training
paid paid time off
Employee Referral Program
Discounts at Kinseth Hotel Corporation hotels and restaurants
Job Description
Kinseth Hotel Corporation is a well-established hospitality company operating several hotels and restaurants, renowned for its commitment to exceptional guest experiences and quality service. With a strong presence in the hotel industry, the company prides itself on maintaining a warm and welcoming environment for both guests and employees. Kinseth Hotel Corporation emphasizes professional growth, a positive workplace culture, and offers competitive benefits to ensure employee satisfaction and retention. The company focuses on delivering outstanding customer service, ensuring guests feel comfortable, valued, and well-cared for throughout their stay. Employees are given access to a range of benefits including health, dental, and... Show More
Job Requirements
- High school diploma or equivalent
- ability to communicate effectively with guests and team members
- basic computer skills
- ability to handle financial transactions accurately
- availability to work various shifts including nights, weekends and holidays
- ability to stand for long periods
- good physical condition to lift or move up to 50 pounds
- adherence to company policies and procedures
- maintain a professional appearance and punctuality
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks in a fast-paced environment
- proficiency in computer systems and reservation software
- strong problem-solving skills
- attention to detail and accuracy
- friendly and professional demeanor
Job Duties
- Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in an efficient, warm and friendly manner
- Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy
- Date stamps, sorts, and racks incoming mail, faxes and messages
- Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner
- Answers inquiries pertaining to hotel services
- registration of guests
- and local attractions and provides travel directions
- Accurately checks out guests and communicates departures with housekeeping staff
- Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures
- Makes, confirms and cancels reservations via telephone, computer and in writing
- Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures
- Posts charges such as room, food, liquor, or telephone, to ledger
- Deposits guests' valuables in hotel safe or safe deposit box
- Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained
- Maintains the cleanliness and organization of the hotel lobby and front desk area
Job Location
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