Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $45,000.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid training
Paid Time Off
Referral program
Employee Discounts
Job Description
Kinseth Hotel Corporation is a well-established hospitality company known for operating a diverse portfolio of hotels and restaurants that emphasize guest satisfaction and quality service. Their properties are generally recognized for blending comfort with modern amenities, catering to both leisure and business travelers. As a company, Kinseth Hotel Corporation is committed to providing employees with a positive work environment and opportunities for growth and development. They support a culture of professionalism, customer focus, and teamwork, ensuring that their guests receive exceptional service throughout their stay. Staff members at Kinseth hotels enjoy competitive wages, attractive benefits, and employee discounts, making it... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in hotel management or hospitality
- Proven leadership abilities
- Excellent communication skills
- Ability to work in a fast-paced environment
- Knowledge of hotel management software
- Ability to handle cash and credit transactions accurately
- Willingness to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel management or hospitality industry preferred
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to multitask and manage time effectively
- Knowledge of hotel reservation systems and procedures
- Proficiency in cash handling and credit card processing
- Familiarity with safety and security standards in hospitality
- Ability to resolve guest complaints professionally
- Experience supervising staff and managing schedules
Job Duties
- Hire train schedule and assign duties and shifts to workers and observe performances to ensure adherence to company policies and franchise operating procedures
- Communicate and cooperate with other department heads to ensure coordination of activities resolution of guest complaints and improve hotel customer satisfaction
- Answer inquiries pertaining to property policies services guest complaints compliments and concerns
- Develop and maintain guest information files regarding the property community and surrounding attractions
- Manage the reservation system including inventory rates database system security reservations advance payments group reservations VIP special services pre-blocking rooms close out dates communication of fill dates and system backup
- Know adhere to and train staff on cash and credit card handling procedures file and post all changes to the guest ledger and city ledger account
- Send out letters of confirmation or returns checks when registration cannot be accepted
- Greet all guests in a warm friendly helpful manner register and assign rooms to guests and ensure proper methods of payment and application of credit policies
- Ensure guest safety by following and enforcing established emergency and security procedures maintaining key security and guest privacy
- Patrol public rooms investigate disturbances and resolve conflicts
- Monitor night audit for accuracy folios make assessments on open balances without approved credit and take appropriate action plan and forecast weekly room sales and prepare month end reports on city ledger and guest trays
- Required to monitor and maintain front desk coverage at 100 percent and cover shifts if needed including audit
- Train oversee and cover Van Driver and Housemen positions when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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