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Hotel Guest Room Attendant - MGM Grand Detroit

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

wellness incentive programs
Health Insurance
Income protection benefits
Company Discounts
Free Meals
Free parking
volunteer opportunities
Networking opportunities

Job Description

MGM Resorts International is a globally renowned hospitality and entertainment company known for its vibrant resorts, casinos, and entertainment venues located across multiple cities. Established as a leader in luxury accommodations and world-class entertainment experiences, MGM Resorts has built a reputation for exceptional guest services and innovative hospitality concepts. The company prides itself on creating unforgettable moments for its guests by offering a blend of excitement, diversity, and entertainment within its properties. Detroit, Michigan, is home to one of MGM Resorts' prominent locations, where guests enjoy a combination of modern amenities, entertainment options, and comfortable lodging.

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Job Requirements

  • Has a high school diploma or equivalent
  • Has basic knowledge of health, safety, and sanitation regulations
  • Can handle multiple tasks simultaneously
  • Has experience in hospitality, hotel, or similar resort environment
  • Possesses excellent customer service and interpersonal skills
  • Demonstrates a positive attitude and strong work ethic
  • Able to follow repair reporting procedures

Job Qualifications

  • Has a high energy and positive attitude
  • Is a welcoming and engaging team player
  • Displays excellent customer service skills as well as interpersonal skills
  • Has experience working in hospitality, hotel or similar resort
  • Has basic knowledge of health, safety, and sanitation regulations
  • Can handle multiple tasks at one time

Job Duties

  • Work with a diverse team of enthusiastic people in a fun and fast-paced environment to achieve company goals
  • Engage with guests by smiling and hearing their story as you set and maintain the stage by ensuring the cleanliness, sanitation, and appearance of the guest room
  • Ensure guest safety by following proper repair reporting procedures
  • Quickly and efficiently clean guest's rooms and bathrooms to company standard through tasks such as vacuuming, dusting, removing trash, and changing bed linens
  • Own the guest experience in any situation by using problem solving skills to WOW the guest

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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