Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $62,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Elvis Presley Enterprises operates the iconic Graceland, the globally renowned home of Elvis Presley, which has been welcoming visitors since 1982. As one of the most famous and frequently visited homes in the United States, Graceland enjoys over half a million guests annually and has the distinction of being placed on the National Register of Historic Places in 1991, as well as being designated a National Historic Landmark in 2006. The Memphis-based establishment offers a unique cultural and historical experience, drawing visitors from every corner of the globe irrespective of their musical preferences, backgrounds, or demographics. The company prides itself... Show More
Job Requirements
- A degree in hospitality or business management is an asset but not required
- Must have a minimum of 3+ years of sales experience
- Excellent communication and guest relation skills in English
- The ability to work well with a large group of people in a team environment
- Must be able to work well in stressful high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
- Must maintain composure and objectivity under pressure
- Must be effective at listening to understanding and clarifying concerns and issues raised by team members and guests
- Must be able to multi-task have strong organizational and decision-making skills
Job Qualifications
- High school or equivalent education required
- Bachelor’s Degree preferred
- Prior sales and hospitality experience required
- Knowledge of Memphis market preferred
- Excellent communication and guest relations skills in English
- Ability to work well with a large group of people in a team environment
- Ability to handle guest complaints and disputes and resolve them satisfactorily
- Effective listener with strong organizational and decision-making skills
Job Duties
- Solicit negotiate and contract new and existing accounts to meet and exceed revenue goals through telephone prospecting outside calls site inspections and written communication
- Maximize revenue by selling all facets of the facility promoting our preferred vendors and assisting with additional revenue streams
- Utilize sales platform to track accounts bookings contacts and prepare correspondence to customers internal booking reports and file maintenance
- Negotiate and complete contracts with clients
- Maintain knowledge of market trends competition and key customers of the facility
- Partner with area hotels facilities for overflow needs as well as overnight sleeping rooms
- Drive customer loyalty through excellent customer service throughout the sales process
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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