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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,800.00 - $93,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
JSK Hospitality is one of Northern Indiana's leading hospitality groups, known for its rapid growth and commitment to excellence in guest service and team development. The company owns and operates several prestigious hotel brands including Marriott, Hilton, and IHG. With multiple properties already established and new locations on the horizon, JSK Hospitality is rapidly expanding its footprint, including recent acquisitions of hotels in the Kentucky market and Mishawaka. This growth has created numerous opportunities for career advancement within the organization. The company values its employees by promoting from within, recognizing potential, and investing in professional development. JSK Hospitality fosters a... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 5-7 years hotel management experience including 3 years in a leadership role
- Proven experience overseeing multi-department hotel operations
- Strong financial management and budgeting skills
- Excellent leadership communication and interpersonal abilities
- Knowledge of hotel management software and systems
- Ability to work flexible hours including weekends holidays and evenings
- Ability to stand walk and move around hotel for extended periods
- Ability to lift and carry up to 50 pounds
- High attention to detail and organizational skills
- Commitment to compliance with safety and regulatory standards
Job Qualifications
- Minimum of 5-7 years hotel management experience including 3 years as General Manager or equivalent
- Experience managing front office housekeeping food and beverage sales departments
- Proven track record of meeting financial targets and managing budgets
- Strong leadership skills able to inspire motivate and manage teams
- Excellent communication and interpersonal skills
- Strong financial acumen budgeting forecasting and reporting
- Deep understanding of hotel operations and service standards
- Knowledge of hotel management software and property management systems
- Ability to assess market trends identify opportunities and develop strategies
- Strong problem-solving and decision-making skills
- Results-oriented focus on operational and financial goals
- Customer-focused with passion for guest service
- Ability to work under pressure and manage multiple tasks
- Positive professional charismatic with strong presence
Job Duties
- Oversee all hotel operations ensuring smooth day-to-day functions across departments
- Implement and enforce hotel policies and procedures to maintain quality standards
- Manage operational budgets track performance against financial goals and implement corrective actions
- Ensure proper staffing and equipment for top-tier guest service
- Lead efforts to provide exceptional guest service and resolve complaints promptly
- Regularly assess guest feedback to identify improvement areas
- Implement initiatives to enhance guest loyalty and repeat business
- Lead mentor and support hotel department managers ensuring alignment with goals
- Develop and execute employee training programs
- Foster a positive inclusive work culture promoting teamwork and retention
- Conduct performance evaluations provide feedback and coaching
- Develop and manage annual hotel budget ensuring cost control and revenue maximization
- Monitor operational expenses identify cost savings opportunities
- Analyze financial reports and KPIs take corrective actions
- Optimize room revenue through pricing strategies and occupancy management
- Oversee marketing and sales strategies to drive bookings and events
- Coordinate with sales team to develop promotions and maximize revenue
- Build strong relationships with corporate clients event planners and travel agents
- Monitor market trends and competitor activity
- Ensure compliance with regulations including health safety environmental and labor laws
- Oversee security systems ensuring safety of guests employees and property
- Ensure adherence to food safety sanitation and emergency protocols
- Manage hotel building and facilities meet brand standards
- Work with maintenance to address property issues prevent disruptions
- Oversee cleanliness and functionality of hotel spaces
- Prepare and deliver reports on hotel performance to leadership
- Maintain communication with corporate management and hotel departments
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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