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Hotel General Manager - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Free parking
401(k) matching
Paid Time Off
Vision Insurance
Life insurance

Job Description

Marcus Hotels and Resorts is a division of The Marcus Corporation, renowned for its 60-year history of operational and service excellence in the hospitality industry. Known as "People Pleasing People," the organization is dedicated to creating extraordinary experiences for both guests and associates. With a portfolio of 16 unique hotels and resorts across the United States, Marcus Hotels and Resorts prides itself on properties that combine distinctive character, style, and exceptional service. The company fosters a supportive and inclusive workplace, operating as an equal opportunity employer with a commitment to maintaining a drug-free environment. Employment eligibility is verified through the... Show More

Job Requirements

  • Bachelor’s degree preferred but not required
  • Proven leadership experience in hospitality management
  • Strong communication and interpersonal skills
  • Ability to manage financials and operational metrics
  • Experience with marketing and sales strategies
  • Capability to foster a positive work culture
  • Willingness to engage with community partnerships and stakeholders

Job Qualifications

  • Previous experience as a Hotel General Manager or key leadership role in full-service branded or non-branded hotels
  • Knowledge of Hilton brand and systems preferred
  • Experience working in union settings beneficial
  • Demonstrated strategic thinking in business leadership and revenue management
  • Strong track record of success with measurable outcomes
  • Excellent communication and team engagement skills
  • Associate development and mentorship experience
  • Ability to analyze competitive market intelligence

Job Duties

  • Champion the hotel’s strategic vision and drive execution through planning and leadership
  • Foster a culture of excellence by empowering associates to deliver outstanding guest service
  • Serve as an active community partner to enhance property presence
  • Ensure financial performance through accurate forecasting and operational adjustments
  • Lead revenue initiatives and guide Commercial Team to adapt to market trends
  • Engage in sales efforts through property tours, presentations, and client meetings
  • Oversee recruitment, training, development, and retention of top talent
  • Provide ongoing support and cultivate a respectful, productive work environment

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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