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Hotel General Manager @ Courtyard Crabtree Valley
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Healthcare options
Paid holidays
Paid Time Off
Bonus opportunities
IRA eligibility
Job Description
Courtyard Crabtree Valley is a distinguished Marriott hotel strategically located in the vibrant heart of Raleigh's premier shopping and business district near Crabtree Valley Mall. This property caters to travelers seeking a blend of comfort, convenience, and exceptional service. The hotel boasts spacious suites, a variety of thoughtful amenities designed to enhance the guest experience, including paid breakfast, an inviting evening bar, and a fully equipped fitness center. With a keen focus on ensuring every guest's stay is memorable, Courtyard Crabtree Valley has built a strong reputation for warm, reliable hospitality and fostering lasting relationships with both business and leisure... Show More
Job Requirements
- 3-5 plus years of general manager experience in Marriott or another major hotel brand
- Proven track record of strong financial results and guest satisfaction scores
- Ability to lead and motivate teams across hotel departments
- Knowledge of hotel operations including housekeeping and food and beverage
- Skilled in revenue management budgeting labor planning and financial analysis
- Excellent communication relationship-building and problem-solving skills
- Proficiency in MS Office and Marriott systems such as MARSHA Opera/CI Micros and reporting tools
- Hands-on leadership style that is approachable supportive and service-oriented
- Hospitality degree or food and beverage background is preferred
Job Qualifications
- 3-5 plus years of General Manager experience within Marriott or another major hotel brand
- Proven track record delivering strong financial results and outstanding guest satisfaction scores
- Ability to lead motivate and develop teams across all hotel departments
- Strong operational knowledge of hotels housekeeping operations and food and beverage needs
- Skilled in revenue management budgeting labor planning and financial analysis
- Excellent communication relationship-building and problem-solving skills
- Proficiency with MS Office and Marriott systems such as MARSHA Opera/CI Micros and reporting tools
- Hands-on visible leadership style approachable supportive and dedicated to high service standards
- Hospitality degree or food and beverage background is a plus
Job Duties
- Lead day-to-day operations of the hotel ensuring alignment with Marriott brand standards and company procedures
- Drive performance across guest satisfaction occupancy revenue management and GOP targets
- Oversee department leaders and ensure all associates receive training coaching and developmental support
- Hire develop and retain high-quality team members while maintaining a positive and collaborative workplace
- Produce and analyze financial and operational reports ensuring accuracy and accountability
- Partner with the Sales team to grow corporate group and transient business
- Actively engage in outside sales calls and maintain strong relationships with local businesses hospitals retail partners and organizations
- Conduct regular property inspections to uphold cleanliness maintenance and safety standards
- Manage budgets forecasts labor controls purchasing inventory and expenses
- Maintain compliance with Marriott brand requirements local regulations and employment laws
- Lead a strong service culture through daily communication recognition and follow-through
- Serve as Manager on Duty when required and support operational tasks
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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