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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,100.00 - $92,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
quarterly bonuses
Vacation Time
Career advancement opportunities
Comprehensive health benefits
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. With a steadfast commitment to excellence, RAM Hotels has established itself as a leader in the hospitality industry of corporate America. Serving some of the most well-known midscale hotel brands across key markets in Alabama and Georgia, the company continuously strives to meet and exceed guest demands by delivering exceptional service in an ever-evolving industry. At RAM Hotels, employees do more than just work for a company—they become part of a close-knit family dedicated to hospitality excellence and professional growth.
The company is currently seek... Show More
The company is currently seek... Show More
Job Requirements
- Bachelor's degree in hospitality management or similar degree or equivalent experience
- experience in hotel operations including laws and regulations
- knowledge of federal, state, and municipal requirements
- excellent customer service skills
- ability to work in fast-paced environment
- flexibility to work varied schedules
- strong communication skills
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
- ability to delegate and manage team
- calm and composed under pressure
- proactive and guest-focused attitude
- respect for diversity
Job Qualifications
- Bachelor's degree in hospitality management or related field or equivalent experience
- knowledge of hotel operations including relevant laws and regulations
- Certified Hospitality Administrator designation preferred
- presentation and facilitation skills preferred
- excellent customer service skills
- previous hospitality industry experience preferred
- hotel management operations experience preferred
- knowledge of government relations in hotel operations preferred
- ability to work in fast-paced environment
- flexible to work varied schedules
- ability to delegate and direct team activities
- excellent written and oral communication skills
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
- ability to remain composed and calm under pressure
- proactive and positive attitude towards guests
- embrace and respect diversity
Job Duties
- Direct the day-to-day activities of the hotel establishment
- supervise direct and indirect reports
- perform supervisory responsibilities according to company policies, training programs, and laws
- plan, organize and assign work
- develop and communicate strategies and goals
- train and advise team of policies and procedures
- recruit, interview, hire, and conduct performance appraisals
- set performance expectations as aligned to company standards
- ensure ongoing communication across departments
- create an operations environment ensuring guest satisfaction
- monitor hotel performance through guest feedback and financial reports
- conduct evaluations and investigate complaints to maintain quality standards
- develop financial objectives aligned with company mission
- prepare financial reports with operational insights
- analyze market sales and trends
- coordinate activities to increase revenue and market share
- implement brand initiatives
- identify key success drivers
- maintain safety and cleanliness standards
- assist with emergency and security procedures
- promote safety practices
- establish preventive maintenance programs
- assist with sales and marketing strategies
- provide input to sales strategies
- recommend methods to meet yield objectives
- build community and public relations
- participate in events
- perform other necessary tasks to exceed guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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