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NCG Hospitality

Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid sick time
Same-day pay options
401(k) Plan

Job Description

Join our team at Home2 Suites Fort Collins, a proud recipient of the 2025 USA Today Top Workplace award. Managed by NCG Hospitality, a renowned family-owned third generation business, we specialize in the ownership, development, and operations of over 30 premier hospitality properties across the nation. NCG Hospitality is dedicated to fostering genuine customer engagement and a positive, team-oriented work culture where every contribution is valued and celebrated. Our establishment is known for its commitment to career development, providing team members with the tools, resources, and mentorship necessary to thrive in the dynamic hospitality industry.

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Job Requirements

  • College degree or at least five years of related work experience in business management, hospitality or related field
  • Strong customer service skills including problem-solving and complaint resolution
  • Strong interpersonal, relationship building and communication skills
  • Strong attention to detail and organized
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team

Job Qualifications

  • College degree or at least five years of related work experience in business management, hospitality or related field
  • Strong customer service skills including problem-solving and complaint resolution
  • Strong interpersonal, relationship building and communication skills
  • Strong attention to detail and organized
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team

Job Duties

  • Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments
  • Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
  • Foster an inclusive, fun, and safe workplace culture that supports team development and engagement
  • Deliver exceptional guest service and set high service expectations for the entire team
  • Maintain strong community and guest relationships to promote loyalty and satisfaction
  • Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols
  • Prepare and implement the annual operating budget, revenue plan, and sales strategy
  • Lead all property-level sales and revenue management efforts, including forecasting and budget reporting
  • Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.