Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $95,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Paid training
Employee Discounts

Job Description

Kinseth Hospitality Company (KHC) is a renowned hospitality organization that operates a variety of hotels and restaurants known for their commitment to quality service and guest satisfaction. As a respected name in the hotel industry, KHC manages properties across multiple locations, emphasizing a friendly and professional atmosphere for both guests and employees. The company is celebrated for fostering a work environment that supports employee growth, safety, and wellbeing, as evidenced by its comprehensive benefits and training programs, along with attractive employee discounts at all Kinseth Corporation hotels and restaurants. KHC's commitment to excellence has allowed it to maintain a competitive... Show More

Job Requirements

  • bachelor's degree in hospitality management, business administration, or related field preferred
  • minimum 5 years of experience in hotel or hospitality management
  • strong organizational and multitasking skills
  • ability to work under pressure and meet deadlines
  • excellent problem-solving skills
  • proficiency with hotel management software and financial systems
  • ability to lift and/or move up to 50 pounds occasionally

Job Qualifications

  • proven experience in hotel management or related field
  • strong leadership and supervisory skills
  • excellent communication and interpersonal abilities
  • knowledge of financial management and budgeting
  • familiarity with compliance and safety regulations
  • experience in employee training and development
  • ability to manage multiple departments effectively

Job Duties

  • reinforces standards for hotel personnel administration and performance in compliance with KHC policies and procedures, state, federal and local laws
  • oversees and manages the business unit's overall financial performance including but not limited to revenue management, accounts payable, accounts receivable, payroll, cash handling and purchasing
  • develops and manages operating budgets in conjunction with subordinate managers and Director of Operations
  • ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and guest relations cases are answered in a timely manner
  • monitors recruitment, hiring, training, development and orientation of all hotel employees and oversees employee relations providing leadership for all staff members
  • oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire/tornado procedures and general safety
  • controls funds, authorizes expenditures and assists in planning budgets for departments
  • oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods
  • holds weekly staff meetings to ensure regular and consistent communication
  • holds department heads accountable for revenue and departmental meetings
  • schedules and oversees the Manager on Duty (MOD) system at the business unit
  • monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance
  • approves purchases of supplies and equipment within KHC purchasing guidelines
  • inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
  • answers patrons' complaints and resolves problems quickly to ensure guest satisfaction
  • ensures guest satisfaction through excellent customer service, training and timely follow-up

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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