Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,800.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Medical insurance
Dental Insurance
Vision Insurance
wellness benefits
Job Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. Known for excellence in hospitality management, Arbor Lodging has been entrusted by numerous partners and is an approved manager for several renowned hotel brands including Marriott, Hilton, Hyatt, and IHG. The company’s culture is firmly rooted in being people-focused, data-driven, and results-oriented, aiming to foster environments where guests feel genuinely welcomed and supported with proactive and holistic service. With a strong emphasis on integrity and accountability, Arbor Lodging operates under guiding principles that emphasize doing the... Show More
Job Requirements
- 5+ years' experience in progressive hotel roles
- Previous AGM experience required
- Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
- Ability to sit, stand, or walk for extended periods of time
- Ability to lift to 40 lbs. with or without reasonable accommodation
Job Qualifications
- 5+ years' experience in progressive hotel roles
- Previous AGM experience required
- Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
- Strong management skills of large teams
- Developed time management skills
- Ability to sit, stand, or walk for extended periods of time
- Ability to lift to 40 lbs. with or without reasonable accommodation
Job Duties
- Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting
- Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff
- Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected
- Accurately manages financials, P&L, and payroll to maintain profitability
- Ensures compliance with local and state requirements for licensing and permits
- Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to
- Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns
- Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments
- Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks
- Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occurs
- Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business
- Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner
- Ability to effectively delegate tasks to the most qualified staff members
- Ability to produce financial results in line with budgeted objectives
- The duties and responsibilities described are not a comprehensive list
- additional tasks may be assigned at any given time
- The scope of the job may change as necessitated by business demands
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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