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SpringHill Suites

Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $72,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid training
Paid Time Off
401k
Referral program

Job Description

Kinseth Hotel Corporation (KHC) is a distinguished hospitality company known for delivering exceptional guest experiences through its extensive portfolio of hotels and restaurants. Established with a commitment to excellence, KHC has built a reputation for maintaining high standards in service, comfort, and value across its properties. The company values integrity, innovation, and community involvement, striving to create an environment where both guests and employees feel valued and respected. With a focus on continuous improvement and customer satisfaction, KHC supports growth and career development for its team members while fostering a welcoming atmosphere in every hotel and dining establishment it operates.Show More

Job Requirements

  • Bachelor's degree in Hospitality Management, Business Administration or related field preferred
  • Minimum of 3-5 years of experience in hotel management or supervisory roles
  • Demonstrated ability to manage multiple departments and handle operational budgets
  • Excellent organizational and leadership abilities
  • Strong knowledge of safety standards and compliance requirements
  • Ability to work flexible hours including weekends and holidays
  • Must be able to lift and/or move up to 50 pounds
  • Effective problem-solving skills and customer service orientation

Job Qualifications

  • Proven experience in hotel management or related hospitality leadership role
  • Strong understanding of hotel operations including financial management and employee supervision
  • Excellent communication and interpersonal skills
  • Ability to lead multiple departments and manage a diverse team
  • Knowledge of franchise agreement compliance and safety regulations
  • Skilled in budgeting, revenue management and operational planning
  • Capable of resolving guest complaints effectively and maintaining high service standards

Job Duties

  • Reinforces standards for hotel personnel administration and performance in compliance with KHC policies and procedures, state, federal and local laws
  • Oversees and manages the business unit's overall financial performance including Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing
  • Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations
  • Ensures compliance with franchise agreements through inspections and reporting
  • Monitors recruitment, hiring, training, development and orientation of all hotel employees
  • Oversees employee relations and provides leadership for all staff members
  • Ensures compliance on safety training and programs
  • Controls funds, authorizes expenditures, and assists in planning budgets
  • Holds weekly staff meetings to ensure consistent communication
  • Schedules and oversees the Manager on Duty system
  • Monitors and reports changes in local market and competitive trends
  • Approves purchases of supplies and equipment
  • Inspects guests' rooms and public areas for cleanliness and appearance
  • Answers patrons' complaints and resolves problems promptly
  • Ensures guest satisfaction through excellent service and timely follow-up

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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