Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,700.00 - $91,700.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
training programs
Continuous growth opportunities
Paid training
Job Description
American Cruise Lines is the largest USA-flagged cruise line operating exclusively within the United States, specializing in offering a unique small ship cruise experience. With no more than 200 passenger vessels in its fleet, American Cruise Lines crafts intimate and personalized journeys along America's beautiful rivers and coastal waters. The company has built a reputation for excellence and hospitality, continuously expanding its fleet with newly constructed vessels to enhance the guest experience. Known for its commitment to quality and American values such as optimism, commitment, patriotism, and merit, American Cruise Lines embraces the mission to Share America's Story on the... Show More
Job Requirements
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management is preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Transportation Worker Identification Credential (TWIC)
Job Qualifications
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management is preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Optimism and a hardworking drive to succeed
- Cruise industry experience not required
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Transportation Worker Identification Credential (TWIC)
Job Duties
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator
- Hold officers and crew accountable to American Cruise Lines’ standards
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures
- Responsible for assessing the management team and providing immediate corrective feedback
- Anticipate the needs of guests and crew
- Respond quickly to guest requests and ensure follow-up
- Identify and resolve problems immediately and request home office support as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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