Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,500.00 - $94,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
retirement plans
Paid Time Off
Hotel Room Discounts
Daily Pay access
Job Description
Hampton Inn & Suites/Home2 Suites Las Vegas is a prominent hotel located in a prime Las Vegas destination, offering guests easy access to major landmarks including the convention center, UNLV, T-Mobile Arena, and the Monorail station that connects to the heart of the city. As part of the Donohoe Hospitality Services family, this hotel is committed to excellence in hospitality and guest service, constantly striving to provide memorable and unique experiences for both business and leisure travelers. The hotel prides itself on serving a diverse clientele, including convention attendees, university visitors, and entertainment seekers who enjoy the vibrant Las Vegas... Show More
Job Requirements
- Minimum of a bachelor's degree in hospitality management or related field preferred
- Previous hotel management experience required
- Strong proficiency in analyzing financial statements
- Ability to lead and motivate a diverse team
- Excellent communication skills, both verbal and written
- Ability to handle guest complaints and resolve conflicts efficiently
- Willingness to work flexible hours including nights, weekends, and holidays
- Demonstrated ability to manage budgets and financial planning
- Knowledge of hospitality industry standards and legal regulations
- Ability to maintain a calm demeanor under pressure
Job Qualifications
- Previous hotel management experience required
- Strong leadership and team building skills
- Ability to develop and implement strategic plans
- Excellent financial management and budgeting skills
- Experience with revenue management and sales strategy
- Proven ability to enhance guest satisfaction and service quality
- Strong decision-making and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of compliance, safety regulations, and operational procedures
Job Duties
- Develop, administer, and control the hotel revenue and expense budgets
- Analyze Profit and Loss and General Ledger statements
- Review and approve the hotel payroll
- Authorize direct bill accounts and monitor the administration of accounts receivable
- Provide direction, input, and approve the hotel marketing plan
- Review guestroom inventory management to ensure maximization of guestroom/suite revenue
- Ensure proper selection, training, counseling, and motivation of hourly employees
- Hire, train, and motivate management employees
- Meet with and solicit comments from guests regularly to determine their level of satisfaction with all guest services and facilities
- Monitor results of guest comment cards
- Take appropriate corrective actions
- Respond and follow up on all written guest complaints
- Maintain an active and visible position in the hotel
- Develop and maintain rapport with competitor hotels, the Visitors Bureau, Chamber of Commerce, etc.
- Conduct regular leadership, sales, and staff meetings
- Ensure responsibilities and goals of managers are adhered to
- Ensure guest service in all areas meets hotel standards
- Approve of employee schedules
- Responsible for a safe working environment to reduce the risk of injury and accidents to employees and guests
- Ensure accident reports are promptly completed in the event of employee or guest injury
- Audit to ensure guestrooms, public spaces, grounds, work, and kitchen areas meet sanitation and cleanliness standards
- Adhere to all work rules, procedures, and policies established by the hotel, including those contained in the employee handbook
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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