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American Cruise Lines

Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,700.00 - $93,200.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
training programs
Continuous growth opportunities
Covered expenses including travel, room, board, uniforms, and paid training

Job Description

American Cruise Lines is recognized as the largest USA flagged cruise line operating exclusively within the United States. Known for its small ship experience that limits passenger capacity to no more than 200 guests, the company has established itself as a premier provider of intimate and personalized cruise journeys. The fleet continues to expand with the addition of newly constructed vessels, presenting passionate and skilled professionals an exciting opportunity to join an innovative shipboard management team. American Cruise Lines prides itself on delivering a unique perspective on America's landscapes, history, and coastal charm through beautifully curated itineraries executed aboard state-of-the-art... Show More

Job Requirements

  • 3+ years of hotel or food and beverage management experience
  • Bachelor's degree in business or hospitality management is preferred
  • Proficiency in Microsoft Office Suite applications
  • Willing to live and work aboard the ship
  • Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
  • Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing including marijuana and other controlled substances
  • Transportation Worker Identification Credential (TWIC)

Job Qualifications

  • 3+ years of hotel or food and beverage management experience
  • Bachelor's degree in business or hospitality management is preferred
  • Proficiency in Microsoft Office Suite applications
  • Willing to live and work aboard the ship
  • Optimism and a hardworking drive to succeed
  • Cruise industry experience not required
  • Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
  • Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing including marijuana and other controlled substances
  • Transportation Worker Identification Credential (TWIC)

Job Duties

  • Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator
  • Hold officers and crew accountable to American Cruise Lines' standards
  • Comply with American Cruise Lines' Operations Manual, service standards, and procedures
  • Responsible for assessing the management team and providing immediate corrective feedback
  • Anticipate the needs of guests and crew
  • Respond quickly to guest requests and ensure follow-up
  • Identify and resolve problems immediately and request home office support as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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