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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Tempo by Hilton and Homewood Suites represent a dynamic dual-brand hotel property catering to discerning travelers seeking both the energetic lifestyle experience of Tempo and the extended-stay comfort of Homewood Suites. These two brands, under the prestigious Hilton umbrella, are known for their distinct identities and high standards of service, combining to offer guests a seamless and elevated hospitality experience. As part of the Hilton portfolio, these properties emphasize innovation, inclusivity, and excellence while fostering a culture that values guest satisfaction, employee engagement, and operational discipline. The hotels cater to a diverse clientele ranging from business travelers and corporate groups... Show More
Job Requirements
- Hotel management experience of 5 years required
- Strong leadership and team-building abilities
- Excellent communication skills
- Ability to analyze and interpret financial data
- Knowledge of Hilton brand standards and hospitality best practices
- Pre-opening hotel management experience preferred
- Ability to manage multiple departments and business functions
- Adaptability to a fast-paced and dynamic environment
- Commitment to fostering an inclusive workplace culture
Job Qualifications
- Proven leadership experience in full-service or select-service hotels (dual-brand experience preferred)
- Lifestyle hotel experience preferred
- Pre-Opening Experience
- Strong financial literacy and P&L management expertise
- Demonstrated success in sales support and revenue growth
- Exceptional communication and team-building skills
- Track record of improving guest satisfaction scores
- Ability to balance strategic planning with hands-on operational involvement
Job Duties
- Foster a culture of collaboration, accountability, and service excellence across all departments
- Build, mentor, and retain a high-performing leadership team
- Lead by example with a visible, hands-on presence in daily operations
- Champion Hilton brand standards while tailoring service delivery to each brand’s identity
- Promote an inclusive, engaged workplace culture aligned with company values
- Drive consistently exceptional guest experience across both brands
- Monitor guest satisfaction metrics, online reputation scores, and service recovery performance
- Ensure operational details from cleanliness to service touchpoints meet or exceed brand expectations
- Develop innovative service initiatives that differentiate the property in the market
- Demonstrate strong business acumen with full P&L responsibility
- Develop and execute annual budgets and forecasts
- Optimize revenue performance through collaboration with revenue management
- Control costs, manage labor efficiently, and protect GOP margins
- Analyze financial performance and implement corrective strategies when needed
- Partner closely with the sales team to drive top-line revenue
- Support strategic business development efforts in corporate, group, and extended-stay segments
- Maintain strong relationships within the local community and market
- Identify creative revenue opportunities across both brands
- Ensure compliance with Hilton brand standards, safety protocols, and regulatory requirements
- Oversee all operational departments including Front Office, Housekeeping, Engineering, and Sales
- Drive efficiency while maintaining high service quality
- Prepare the property for brand audits and maintain strong QA performance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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