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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,500.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
performance bonuses
collaborative work environment
Job Description
Indus Hospitality Group is a well-established company renowned for its dedication to delivering exceptional hospitality experiences across its portfolio of properties. Specializing in the hotel industry, Indus Hospitality Group prides itself on maintaining high standards of service, cleanliness, and guest satisfaction. With a commitment to innovation and growth, the company fosters a supportive and inclusive work environment that values collaboration and professional development. Employees at Indus Hospitality Group enjoy dynamic roles that contribute meaningfully to guest experiences and business success. The group is known for investing in staff training and creating opportunities for career advancement, aligning with its mission to... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Three to five years of related experience and/or training
- Ability to lift and/or move up to 25 pounds
- Ability to perform physical property inspections
- Knowledge of hotel operations and guest service standards
- Strong organizational and administrative skills
- Ability to work in an environment exposed to odors, chemicals, dust, and outside weather conditions
Job Qualifications
- Three to five years related experience and/or training
- Bachelor’s degree (B. A.) from four-year college or university
- Equivalent combination of education and experience
- Strong leadership and interpersonal skills
- Ability to develop sales strategies
- Effective communication and organizational skills
Job Duties
- Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures
- Ensure all owner and brand directed initiatives, perspectives and programs are implemented, followed and supported
- Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates
- Actively promote the hotel and company
- Assist with the development of sales strategies and action plans
- Develop and maintain positive business relationships with all guests, vendors and other external partners
- Conduct regular physical property inspections to ensure all standards of excellence are being met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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