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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $90,000.00
Work Schedule
Flexible
Benefits
401k
Medical
Dental
Vision
PTO
Sick
Job Description
Setting Inn Napa Valley is a distinguished boutique hotel located in the heart of Napa Valley, CA, renowned for its exceptional hospitality and commitment to delivering an unforgettable guest experience. This well-established property prides itself on its luxurious accommodations, personalized service, and its elegant blend of modern amenities with classic charm. Set amidst the stunning vineyards and scenic landscapes of Napa Valley, Setting Inn attracts a discerning clientele seeking both relaxation and refined experiences in the world-famous wine country. As a regional leader in the boutique hotel industry, Setting Inn has maintained a reputation for excellence through continuous innovation, superior... Show More
Job Requirements
- Minimum of 2-3 years experience as a General Manager or Department Head of a boutique hotel property required
- strong verbal and written English skills with Spanish a plus
- dress appropriately for the job with the required attire and or uniform and maintain proper personal hygiene
- strong leadership skills and act as a role model to all employees leading with initiative drive and enthusiasm
- be self-motivated and have the ability to inspire motivate and lead a team
- solid knowledge of accommodation operational management
- knowledge of sales and marketing including developing strategies sales plans and profit targets
- knowledge of revenue financials including RevPAR and occupancy rates
- proven revenue management skills
- excellent sales and negotiating skills
- refined skills in public relations
- proficient planning and organizational skills
- knowledge of basic computer skills and computer accounting programs
- excellent IT skills including computerized systems Windows XP Word Excel and Outlook with working knowledge of hotel reception PMS and internet reservation systems
- flexible and happy to work shifts as required to manage the business to the expectations of the owner
- plan organize and perform professional level event planning coordinating and booking duties
- work independently with general supervision
- learn and interpret laws rules regulations and policies and apply them to specific cases with good judgment
- perform analytical studies and draw sound conclusions
- communicate effectively both orally and in writing
- maintain cooperative working relationships and demonstrate sensitivity to and respect for a diverse population
- have knowledge and skills of generally accepted Hotel policies and procedures
- be able to lift approximately 30 pounds of supplies when needed
- U.S. work authorization required
Job Qualifications
- Minimum of 2-3 years experience as a General Manager or Department Head of a boutique hotel property
- strong leadership skills and act as a role model to all employees leading with initiative drive and enthusiasm
- be self-motivated and have the ability to inspire motivate and lead a team
- solid knowledge of accommodation operational management
- knowledge of sales and marketing including developing strategies sales plans and profit targets
- knowledge of revenue financials including RevPAR and occupancy rates
- proven revenue management skills
- excellent sales and negotiating skills
- refined skills in public relations
- proficient planning and organizational skills
- knowledge of basic computer skills and computer accounting programs
- excellent IT skills including computerized systems Windows XP Word Excel and Outlook with working knowledge of hotel reception PMS and internet reservation systems
- plan organize and perform professional level event planning coordinating and booking duties
- learn and interpret laws rules regulations and policies and apply them to specific cases with good judgment
- maintain cooperative working relationships and demonstrate sensitivity to and respect for a diverse population
- have knowledge and skills of generally accepted Hotel policies and procedures
- be able to lift approximately 30 pounds of supplies when needed
Job Duties
- Oversee all daily hotel operations including front desk rooms and amenities housekeeping maintenance and guest services
- ensure consistently high service standards and resolve guest concerns in a timely professional manner
- serve as Manager on Duty as required to support operations and guest needs
- recruit train schedule coach and evaluate hotel staff
- foster a positive accountable workplace culture focused on professionalism and teamwork
- partner with Human Resources on onboarding performance management discipline payroll coordination and compliance
- prepare and present monthly financial reports forecasts and operational recaps
- manage departmental budgets control labor and operating expenses and approve invoices
- oversee revenue management strategies room pricing and distribution channels
- monitor market trends competitive set performance and adjust selling strategies accordingly
- collaborate with sales marketing PR and revenue partners to support occupancy and brand visibility
- oversee online reputation management OTA accuracy guest feedback and response strategies
- build and maintain relationships within the local hospitality tourism and business community
- act as the face of the property and brand when conducting proactive sales and community outreach to spread brand awareness and network
- work closely with ownership and management teams on potential collaborative opportunities
- execute any approved collaborative opportunities or amenities on-site per ownership and management’s directive
- ensure cleanliness safety and presentation standards throughout the property
- oversee preventive maintenance programs and coordinate vendors as needed
- ensure compliance with local state and federal health safety and employment regulations
- perform other duties and responsibilities as assigned to support the overall success of the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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