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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,500.00 - $97,800.00
Work Schedule
Rotating Shifts
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Vision Insurance
employee discount
flexible schedule
hotel discounts
bonus structure
Job Description
Staybridge Suites Florence - Cincinnati South is a distinguished extended-stay hotel under the InterContinental Hotels Group (IHG) brand, serving business travelers in Florence and Boone County. As part of IHG, one of the world’s leading hotel companies known for its commitment to quality and guest satisfaction, Staybridge Suites combines comfort, convenience, and excellent service. The hotel specializes in extended-stay accommodations, offering guests spacious suites equipped with amenities designed to cater to the unique needs of travelers requiring longer stays. Located strategically, the hotel serves as a preferred destination for business travelers who seek a blend of hospitality and the comforts... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in hotel management
- Proven leadership experience in a hotel environment
- Ability to work flexible hours including weekends and on-call shifts
- Strong verbal and written communication skills
- Proficiency with hotel management software such as HotelKey (PEP) preferred
- Ability to manage multiple priorities effectively
- Commitment to delivering exceptional guest service
- Willingness to work in a fast-paced and dynamic environment
Job Qualifications
- Minimum of 2 years hotel management experience
- Experience with IHG Hotels preferred but not required
- Proficient with HotelKey (PEP) Property Management System preferred
- Demonstrated record of independent, self-motivated work habits
- Strong ability to ensure customer satisfaction
- Skillful in executing accurate and timely reporting
- Ability to focus on both big picture and individual results
- Proven ability to maximize hotel revenue through defined market segmentation
- History of superior financial controls and performance
- Excellent relationship-building skills
- Capability to understand and apply concepts, practices, guidelines, and procedures
- Active and visible presence in the local community and hotel industry
Job Duties
- Oversee all aspects of hotel operations including sales, marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance
- Provide vision, leadership, and strategy to inspire associates to deliver exceptional service and achieve financial success
- Execute successful sales and marketing campaigns
- Apply dynamic revenue management to drive profit
- Build rapport and partnership with ownership to meet and exceed expectations
- Mentor and lead a team of 15 staff members including front desk, housekeeping, and breakfast personnel
- Manage multiple projects and prioritize tasks to achieve operational goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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