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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,500.00 - $89,700.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Professional Development
Employee Discounts
Job Description
Dynamic Group Management is a leading hospitality management company specializing in franchising well-known hotel brands such as IHG and Marriott. With a diverse portfolio that includes Holiday Inn, TownePlace Suites, Courtyard, SpringHill, and Element hotels, Dynamic Group Management is dedicated to delivering exceptional guest experiences through operational excellence and customer-focused service. The company has established itself as a reputable and growing presence in the hospitality industry, focusing on expansion and continuous improvement across its properties. By fostering a collaborative work environment and investing in the professional development of its teams, Dynamic Group Management maintains high standards of service and operational... Show More
Job Requirements
- This position requires a physical presence in and around Chattanooga, TN
- valid driver’s license
- reliable transportation
- ability to stand, walk for long periods of time while maintaining a professional image
- weekend availability
- previous experience with a Marriott property is a must
- 4+ years of experience with proven track record in sales, ideally with a focus on client acquisition and revenue growth
- degree in hospitality management or related field
Job Qualifications
- Previous experience with a Marriott property
- 4+ years of experience with proven track record in sales, ideally with a focus on client acquisition and revenue growth
- degree in hospitality management or related field
- knowledge of Sales Force or Delphi, or other CRM platforms
- knowledge of financial platforms such as M3, Paycor, and IBuy
- efficiency in Google Workspace applications
- strong communication and interpersonal skills to effectively interact with potential and current clients
- excellent organizational and time management abilities to manage multiple tasks efficiently
Job Duties
- Oversee the day-to-day operation of the hotel
- prioritize excellent guest experiences by addressing concerns, resolving issues, and maintain high service brand standards
- develop and manage budgets, track revenue, analyze financial performance, and identify opportunities to increase profitability
- recruit, hire, train, and develop the front desk staff to successfully perform selling techniques and procedures for current promotions
- foster positive relationships with guests, vendors, and stakeholders
- monitor and manage budgetary expenses to ensure cost efficiency
- establish and maintain positive relationships with guests, vendors, and stakeholders
- ensure compliance with all relevant laws, regulations, and policies
- manage and develop staff to ensure efficiency and high levels of customer service
- monitor industry trends and implement best practices
- provide the Revenue Management Department with information that includes a market analysis of competitors rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and or rate
- support sales efforts as directed by the Management and the corporate sales organization
- must have knowledge of a variety of computer software applications including Word, Excel, and PowerPoint
- full working knowledge of property management system including FOSSEE
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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