Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,300.00 - $94,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Supportive hands-on ownership
competitive compensation
performance-based incentives
insurance
Health Insurance
Paid Time Off
Job Description
Best Western Plus CottonTree Inn is a distinguished select service hotel located in North Salt Lake, Utah, recognized for its commitment to quality hospitality and exceptional guest experiences. Part of the respected Best Western brand, this property features 113 well-appointed rooms designed to provide comfort and convenience for both business and leisure travelers. The hotel prides itself on offering a welcoming atmosphere, superior customer service, and a dedicated team that works collaboratively to ensure every guest enjoys a memorable stay. With its strategic location and strong brand reputation, the CottonTree Inn attracts a diverse clientele, ranging from extended-stay guests to... Show More
Job Requirements
- Bachelor's degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience
- minimum of five years of management or supervisory experience or 2 years of management or supervisory experience and 3 years of hotel experience
- must complete all brand-specific required training within brand-defined timeframe
- valid driver's license
- age 21 or older
- ability to work a flexible schedule including weekends, evenings, holidays, and on short notice
- ability to travel
- food handler's permits or state-specific related certification
- certified pool operator
- excellent verbal and written communication skills
- knowledge of accounts payable/accounts receivable procedures, accounting procedures and recordkeeping requirements, and cash handling
- knowledge of federal and applicable state employment laws and applicable safety regulations
- ability to lift 20 lbs. with or without assistance
- ability to push or pull equipment
- must maintain a high level of professional appearance and demeanor
- knowledge of computer software applications such as Microsoft Office suite and Property Management Systems
- knowledge of food service operations practices, budgeting, and food selection in accordance with brand standards
- knowledge of staff management principles and practices
Job Qualifications
- Prior management and hotel experience required
- proven success in leading and motivating teams to achieve operational and service excellence
- strong understanding of P&L management, revenue generation, and guest satisfaction metrics
- excellent communication, leadership, and problem-solving skills
- knowledge of computer software including the ability to use e-mail, word processing, spreadsheet software and other computer software applications
- ability to work a flexible schedule
- ability to travel
Job Duties
- Lead, motivate, and develop team members to consistently provide exceptional guest service
- oversee all departments including front desk, sales, housekeeping, maintenance, bell, and breakfast operations with a focus on quality and efficiency
- manage budgets, financial performance and cost controls to meet and exceed goals
- maintain strong communication and accountability throughout all departments
- ensure compliance with Best Western brand standards, local regulations, and company policies
- foster positive team-oriented culture
- prepare various reports and perform forecasting and budgeting
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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