Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
employee training
Community Involvement Opportunities
Job Description
Our client is a well-established hotel dedicated to providing exceptional hospitality experiences through continuous improvement in quality and service. The hotel values long-term revenue maximization and profitability, while protecting its physical assets, financial stability, and reputation. As a prominent player in the hospitality industry, the hotel serves a diverse clientele, seeking to ensure guest satisfaction and operational excellence through professional management and strategic leadership. With a focus on community involvement and quality assurance, the hotel offers a dynamic work environment emphasizing both growth and stability.
The role of General Manager at this hotel is pivotal, involving a blend of strat... Show More
The role of General Manager at this hotel is pivotal, involving a blend of strat... Show More
Job Requirements
- bachelor's degree in hospitality management or related field preferred
- minimum five years of experience in hotel management
- excellent communication skills
- proven ability to lead and mentor staff
- familiarity with financial reporting and budget management
- ability to work flexible hours including weekends
- strong problem-solving abilities
- valid driver's license
- ability to perform property inspections and customer engagement
- experience with sales calls and marketing activities
Job Qualifications
- proven experience in hotel management
- strong leadership and communication skills
- ability to develop and implement strategic plans
- excellent financial acumen
- experience with revenue management and forecasting
- ability to lead and motivate diverse teams
- strong guest service orientation
- knowledge of hospitality industry standards
- proficiency in operations oversight
- community involvement experience
Job Duties
- Blend strategic thinking for long-term success with tactical planning and action
- communicate with and through department heads to ensure success of plans
- conduct office hours as scheduled Monday through Saturday
- meet with each department head to review daily planned activities and troubleshoot problems
- visit department areas to greet employees and ensure standards
- engage with guests during breakfast to solicit feedback and sales leads
- tour property interior and exterior to inspect facilities and follow up on issues
- check reservations, review room inventory and forecast
- prepare and review daily business reports
- implement revenue maximization strategies
- review and approve audit pack
- prepare and verify deposits
- conduct five sales calls Tuesday through Friday
- balance accounts receivables and follow up on billing
- review and sign logs
- monitor labor costs and compare to standards
- review guest loyalty initiatives weekly
- prepare and approve payroll
- oversee preventive maintenance and special projects
- evaluate housekeeping performance
- forecast occupancy and sales for 90 days
- report new hires to State Directory
- drive by billboards monthly to check conditions
- participate in community meetings and activities
- review financial and revenue performance monthly
- communicate guest satisfaction results and action plans
- review and implement hotel sales and marketing plan
- assess training needs and schedule actions
- lead daily management meetings
- conduct weekly staff and sales meetings
- organize weekly revenue meetings
- facilitate monthly improvement and communication meetings
- conduct monthly all-staff meetings
- manage additional meetings such as safety and training sessions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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