Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,700.00 - $91,700.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
short-term disability
long-term disability
Paid Time Off
Holidays
Tuition Assistance
401K Savings Plan
associate referral program
Brand and company training
Fundraising matching funds
team volunteer opportunities
Chaplain services
Hotel rate discounts
Job Description
McKibbon Hospitality is a distinguished hospitality management company known for its commitment to delivering exceptional guest experiences and operational excellence across a diverse portfolio of hotels. Renowned for upholding high standards of service, quality, and integrity, McKibbon places a strong emphasis on ethical leadership, community involvement, and innovative management practices. As a company rooted in hospitality, McKibbon exemplifies its core values through a dedication to its employees, guests, and the communities it serves. Their Guiding Principles, including Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression, shape every aspect of their management... Show More
Job Requirements
- associates or bachelor's degree
- must have a valid driver's license in the applicable state
- ability to travel for McKibbon or brand training and McKibbon One conference every 18 months
- minimum 3 years experience as a hotel general manager
- experience with major hotel brands like Marriott, Hilton, or Hyatt highly desired
- skills to lead a team delivering exceptional guest service
- knowledge of local and state compliance laws
- implement McKibbon procedures for cost control and inventory management
- ensure hotel policies and brand standards are consistently followed
- ability to develop leadership qualities of staff
- excellent written and oral communication and problem-solving skills
- ability to maintain positive relationships with management company, owners, vendors and clients
- ability to work under pressure and handle multiple tasks
- strong financial knowledge managing budgets, forecasting and revenue generation
- ability to interact effectively with diverse backgrounds
- maintain high professionalism, trust and responsibility
- exceptional attention to detail
- excel in high-pressure fast-paced environments
- strong listening skills
- attentive, friendly, helpful and courteous to clients, guests and associates
Job Qualifications
- associates or bachelor's degree
- minimum 3 years hotel general manager experience
- experience with major hotel brands like Marriott, Hilton, or Hyatt preferred
- strong leadership and team management skills
- knowledge of hospitality operations and compliance
- excellent communication skills
- proven financial management and budgeting experience
- ability to handle pressure and multitask effectively
- ability to foster positive relationships with stakeholders
- strong problem-solving abilities
- committed to upholding company values and standards
- proficient in strategic planning and revenue management
Job Duties
- lead, mentor and manage a large team of associates with positive engagement to deliver high level of service, guest satisfaction and associate retention
- be responsible for day-to-day operations of the hotel, ensuring guest and associate satisfaction
- oversee property operations including guest satisfaction, brand quality assurance, maintenance, housekeeping, budget, labor and associate satisfaction
- ensure adequate staffing and training aligned with brand and company values
- maintain compliance with new initiatives and policies
- inspect and ensure safety and security standards are maintained
- monitor guest feedback and improve service quality
- collaborate with corporate teams in human resources, accounting, revenue management, sales, and leadership
- act as the face of the property in the local community
- manage daily administrative functions, accounting processes, and cash management policies
- ensure bi-weekly payroll accuracy and timely submission
- complete weekly and monthly forecasting
- participate and at times lead meetings at hotel and corporate levels
- oversee hiring, training and onboarding processes
- conduct performance reviews and provide feedback
- approve employee schedules for adequate staffing
- document guest and associate incidents
- monitor hotel performance and meet revenue and guest satisfaction targets
- develop and manage budgets ensuring profitability and cost control
- analyze financial reports and implement corrective actions
- maximize revenue through strategic pricing and promotions
- lead hotel during emergencies handling safety and security situations
- embody McKibbon's Guiding Principles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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