Residence Inn

Hotel General Manager

Job Overview

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Compensation

Type:
Salary
Rate:
Range $56,000.00 - $89,000.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Paid training
Employee Discounts

Job Description

Kinseth Hotel Corporation (KHC) is a respected hospitality company known for operating a diverse portfolio of hotels and restaurants. With a commitment to providing exceptional guest experiences, KHC emphasizes high standards in service, cleanliness, and employee performance. The corporation prides itself on fostering a supportive workplace culture where professional growth is encouraged, and employees are valued. KHC operates numerous properties, offering a range of accommodations and amenities designed to meet the needs of travelers and patrons alike. The company's dedication to quality service and operational excellence has made it a notable presence in the hospitality industry.

The role ava... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years of experience in hotel management or hospitality supervisory roles
  • demonstrated ability to manage financial performance and budgets
  • strong communication and organizational skills
  • ability to lead and motivate teams
  • knowledge of safety regulations and employee training practices
  • capacity to handle physical demands including lifting up to 50 pounds
  • willingness to work flexible hours

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • previous experience in hotel management or a similar supervisory role
  • strong knowledge of financial management and budgeting
  • excellent leadership and interpersonal skills
  • knowledge of franchise agreement compliance and hospitality regulations
  • ability to manage multiple departments and diverse teams
  • skills in conflict resolution and customer service
  • proficiency in using hotel management software and systems

Job Duties

  • Reinforces standards for hotel personnel administration and performance
  • oversees and manages the business unit's overall financial performance including revenue management, accounts payable, accounts receivable, payroll, cash handling and purchasing
  • develops and manages operating budgets in conjunction with subordinate managers and Director of Operations
  • ensures compliance with franchise agreements through regular inspections and accurate reporting
  • monitors recruitment, hiring, training, development and orientation of all hotel employees and oversees employee relations
  • ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens prevention, fire and tornado procedures
  • controls funds, authorizes expenditures, assists in planning budgets
  • oversees and ensures each employee understands and is offered employee benefits
  • holds weekly staff meetings
  • schedules and oversees the Manager on Duty system
  • monitors and reports changes in the local market and competitive trends
  • approves purchases within KHC purchasing guidelines
  • inspects rooms, public access areas, and outside grounds for cleanliness and appearance
  • answers patrons' complaints and resolves problems quickly
  • ensures guest satisfaction through excellent customer service, training and timely follow-up

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location