Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,900.00 - $95,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Travel reimbursement
Job Description
Hyatt Place OSU is a distinguished hotel property known for its premium hospitality services and commitment to guest satisfaction. As part of the renowned Hyatt Hotels Corporation, Hyatt Place OSU blends modern design with a focus on comfort and convenience, attracting both business and leisure travelers. Located strategically near key demand generators, this property thrives by fostering strong relationships within the community, leveraging sales and marketing initiatives, and delivering superior service standards. The hotel operates as part of the Grandview Yard collective, contributing to a vibrant local hospitality market. It creates a dynamic environment where guest experience and operational efficiency... Show More
Job Requirements
- Bachelor’s degree preferred
- At least 5 years of progressive hotel management experience
- Proven success in revenue generation and guest service initiatives
- Excellent communication skills
- Valid driver's license for hotel location
- Ability to assimilate complex data and apply problem-solving
- Skills in financial data analysis
- Demonstrated leadership and time management capabilities
- Ability to travel locally and regionally
Job Qualifications
- At least 5 years of progressive hotel management experience with leadership success
- Proven success in revenue generation and financial management
- Excellent oral and written communication skills
- Effective listening skills for problem resolution
- Intellectual ability to assimilate and analyze complex information
- Financial acumen and basic mathematical skills
- Demonstrated drive for results in leadership roles
- Ability to evaluate and select courses of action quickly
- Strong time management skills
- Customer focus to deliver optimal satisfaction
- Valid driver’s license
- Bachelor’s degree preferred
Job Duties
- Lead property revenue generation through sales and marketing efforts
- Maintain strong local market knowledge and relationships
- Manage vendor relationships and negotiate service agreements
- Review financial reports and develop strategies to improve performance
- Coach and support team to manage occupancy, rates, and expenses
- Hire team members with strong expertise and leadership
- Provide training and feedback to support team proficiency
- Foster open and collaborative relationships with team members
- Ensure guest satisfaction through service strategy implementation
- Interface regularly with customers to obtain feedback
- Analyze service issues and implement creative solutions
- Maintain building and operational areas to guest expectations
- Inspire and motivate teams to achieve operational excellence
- Ensure property safety and security for guests and staff
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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