Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,300.00 - $81,500.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
performance bonuses
Job Description
Dynamic Group Management is a leading hospitality management company known for its commitment to excellence and quality service in the hotel industry. As a proud franchisor of prestigious brands such as IHG and Marriott, including Holiday Inn, TownePlace Suites, Courtyard, SpringHill, and Element, Dynamic Group Management upholds a reputation for operational integrity and customer satisfaction across multiple hotel properties. With a focus on growth and expansion, the company is dedicated to fostering welcoming environments for guests and providing rewarding career opportunities for its team members. Dynamic Group's portfolio of well-established and trusted brands demonstrates its leadership in the hospitality sector,... Show More
Job Requirements
- Physical presence in Hixson, TN
- Valid driver’s license
- Reliable transportation
- Ability to stand and walk for long periods while maintaining a professional image
- Weekend availability
Job Qualifications
- Degree in hospitality management or related field
- 5+ years of experience with proven track record in sales and client acquisition
- Must have working knowledge of FOSSEE/MARSHA systems
- Previous experience with a Marriott property, preferably extended stay
- Knowledge of Sales Force/Delphi or other CRM platforms
- Knowledge of financial platforms such as M3, PayCor, and IBuy
- Proficiency in Google Workspace applications
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
Job Duties
- Oversee the day-to-day operation of the hotel
- Prioritize excellent guest experiences by addressing concerns, resolving issues, and maintaining high service brand standards
- Develop and manage budgets, track revenue, analyze financial performance, and identify opportunities to increase profitability
- Recruit, hire, train, and develop the front desk staff to successfully perform selling techniques and procedures for current promotions
- Foster positive relationships with guests, vendors, and stakeholders
- Monitor and manage budgetary expenses to ensure cost efficiency
- Ensure compliance with all relevant laws, regulations, and policies
- Manage and develop staff to ensure efficiency and high levels of customer service
- Monitor industry trends and implement best practices
- Provide the Revenue Management Department with market analysis of competitors’ rates and a forecast of local market conditions
- Support sales efforts as directed by management and corporate sales organization
- Utilize computer software applications including Word, Excel, and PowerPoint
- Maintain full working knowledge of property management systems including FOSSEE
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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