Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,700.00 - $99,600.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Matching 401k
complimentary travel accommodations
Paid training
Continuous growth opportunities
Room and board
Job Description
American Cruise Lines is the largest USA flagged cruise line, proudly operating solely within the United States. Renowned for its fleet of small passenger vessels, each carrying no more than 200 guests, the company offers a unique and intimate cruise experience that highlights America’s scenic waterways and rich cultural heritage. As a leading player in the cruise industry, American Cruise Lines has earned a reputation for providing superior guest service, unmatched hospitality, and memorable cruise itineraries on some of the finest American ships. The company continues to expand its fleet with the addition of newly constructed vessels, making now an... Show More
Job Requirements
- Bachelor’s degree in business or hospitality management preferred
- Minimum of 3 years experience in hotel or food and beverage management
- Proficiency in Microsoft Office applications
- Willingness to live and work aboard ship
- Ability to meet physical demands including lifting, bending, climbing, and standing for long periods
- Ability to pass US Coast Guard drug testing including controlled substances
- Availability to work flexible long shifts for extended periods
- Must possess Transportation Worker Identification Credential (TWIC)
- Strong leadership and communication skills
- Commitment to company values of optimism, commitment, patriotism, and merit
Job Qualifications
- 3+ years of hotel or food and beverage management experience
- Bachelor’s degree in business or hospitality management is preferred
- Proficiency in Microsoft Office Suite applications
- Willing to live and work aboard the ship
- Optimism and a hardworking drive to succeed
- Cruise industry experience not required
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing
- Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time
- Transportation Worker Identification Credential (TWIC)
Job Duties
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef, and Guest Service Coordinator
- Hold officers and crew accountable to American Cruise Lines’ standards
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures
- Responsible for assessing the management team and providing immediate corrective feedback
- Anticipate the needs of guests and crew
- Respond quickly to guest requests and ensure follow-up
- Identify and resolve problems immediately and request home office support as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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