Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,500.00 - $94,500.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
Paid sick time
401(k) retirement plan
Referral Bonus
Same-day pay options
Educational Reimbursement
Employee assistance program
worldwide hotel discounts
Job Description
Join our team at Springhill Suites Airport, a proud recipient of the 2025 USA Today Top Workplace award. Managed by NCG Hospitality, a distinguished, family-owned third-generation company, we are leaders in the ownership, development, and operations of over 30 premier hospitality properties across the country. Our commitment to nurturing a positive workplace culture is reflected in the genuine customer engagement and team-oriented environment we foster. At NCG Hospitality, your contributions are highly valued, and we celebrate every success together. We believe in investing in our employees through tools, resources, and mentorship that support both professional growth and career development.Show More
Job Requirements
- College degree or equivalent experience in business management, hospitality or related field
- Minimum five years of relevant work experience
- Proven leadership in hospitality operations
- Excellent communication and interpersonal abilities
- Strong organizational and multitasking skills
- Demonstrated ability to manage budgets and financial planning
- Commitment to integrity and team collaboration
Job Qualifications
- College degree or at least five years of related work experience in business management, hospitality or related field
- Strong customer service skills including problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organizational skills
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
Job Duties
- Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments
- Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
- Foster an inclusive, fun, and safe workplace culture that supports team development and engagement
- Deliver exceptional guest service and set high service expectations for the entire team
- Maintain strong community and guest relationships to promote loyalty and satisfaction
- Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols
- Prepare and implement the annual operating budget, revenue plan, and sales strategy
- Lead all property-level sales and revenue management efforts, including forecasting and budget reporting
- Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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