Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $160,000.00 - $185,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Matching 401k
Paid Time Off
Hotel executive privileges
Discounts at Marcus Hotels & Resorts and Marriott worldwide
Marriott branded training and development
Opportunity to learn, grow and transfer
Job Description
AC Hotel by Marriott Downtown Chicago is a vibrant, upscale hotel located near the iconic Magnificent Mile, one of the city's prime destinations for shopping, dining, and entertainment. As part of Marriott's pioneering launch of the AC Hotel brand in America, this 224-room establishment is renowned for its exceptional service and modern European-inspired design, catering to both business and leisure travelers who seek comfort and style in the heart of downtown Chicago. Owned and operated by Marcus Hotels & Resorts, a Milwaukee-based company with a distinguished 60-year history of operational and service excellence, the AC Hotel Chicago embodies the group’s... Show More
Job Requirements
- Team-oriented and people-centric
- bachelor's degree or equivalent background preferred
- urban experience particularly within the downtown Chicago market preferred
- exceptional attention to detail
- proven history of associate engagement, development and success
- strategic thinker as it relates to business leadership and revenue management
- proven track record as a brand and industry ambassador within one's market and community
- proficient at continuously gathering and analyzing competitive market intelligence
- capable of clearly communicating goals and objectives as well as inspiring hotel associates and leadership team to achieve those goals
- strong results orientation, delivering both timely and quality outcomes
- ability to develop annual business plans/budgets and effectively drive and monitor performance against said plans/budgets
- strong financial acumen and understanding of P&L statements, property financials, forecasts, capital expenditure requests
- honest, trustworthy, discreet and careful with confidential information
- excellent verbal and written communication skills
- entrepreneurial savvy with an ability to drive creativity and innovation in others
- ability to read, write and speak English at a native level
Job Qualifications
- Bachelor's degree or equivalent background preferred
- proven history of associate engagement, development and success
- strategic thinker as it relates to business leadership and revenue management
- proven track record as a brand and industry ambassador within one's market and community
- proficient at continuously gathering and analyzing competitive market intelligence
- capable of clearly communicating goals and objectives as well as inspiring hotel associates and leadership team to achieve those goals
- strong results orientation, delivering both timely and quality outcomes
- ability to develop annual business plans/budgets and effectively drive and monitor performance against said plans/budgets
- strong financial acumen and understanding of P&L statements, property financials, forecasts, capital expenditure requests
Job Duties
- Ensure achievement of the property vision through well thought-out strategies, appropriate planning, and actions
- create and maintain a customer-focused operation which excels in providing superior guest service and satisfaction
- ensure the hotel and its staff actively engage in and support the community including the GM's involvement as a leader on committees, boards and/or other civic organizations
- consistently deliver accurate forecasting and timely adjustments as required in staffing and other cost centers to ensure profit integrity
- initiate new programs and revenue generating opportunities in response to evolving market conditions, ownership requests, and/or other factors
- actively participate in sales presentations, property tours, and customer meetings to ensure your team consistently exceeds client expectations
- closely monitor the recruitment, development, mentorship, and performance management of associates
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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