Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Disability insurance
employee travel program
Job Description
The Hilton Austin Airport is a prestigious full-service hotel located in the historic Air Force command building right on the property of Austin-Bergstrom International Airport. As Austin's gateway full-service hotel, Hilton Austin Airport offers guests a unique blend of historic charm and modern hospitality. Managed by Prospera Hospitality based in Pittsburgh, PA, which boasts over 20 years of expertise in property management spanning hotels, restaurants, and convention centers, the hotel maintains a focus on exceptional service, guest satisfaction, and operational excellence. The refreshed and sophisticated hotel setting combines convenience and comfort, catering to both business and leisure travelers who seek... Show More
Job Requirements
- Minimum of 2 years of front desk or hospitality-related customer service experience is strongly preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Professional appearance and demeanor
- Ability to remain calm and professional under pressure
Job Qualifications
- Minimum of 2 years of front desk or hospitality-related customer service experience is strongly preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work a flexible schedule including days, evenings, weekends, and holidays
- Professional appearance and demeanor
- Ability to remain calm and professional under pressure
- Prior experience in a hotel setting
- Proficiency with Property Engagement Platform (PEP) is a plus
Job Duties
- Assist the Front Office Management with overseeing all front office operations
- Ensure profitability and control costs
- Meet quality standards to ensure total guest satisfaction
- Supervise front desk and valet staff
- Greet guests and manage check-ins and check-outs
- Handle guest requests and complaints
- Manage group check-ins
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter