Hyatt Regency San Antonio logo

HOTEL FRONT OFFICE SUPERVISOR

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Hyatt is a global hospitality company renowned for its dedication to providing exceptional guest experiences through attentive and caring associates. With a presence in numerous countries, Hyatt operates a portfolio that includes luxury and business hotels, resorts, and vacation properties. The cornerstone of the company’s success lies in its commitment to outstanding service and the creation of meaningful experiences for guests. Known for fostering a culture of respect, innovation, and inclusivity, Hyatt is recognized as a premier employer in the hospitality industry.

This job opening is for the position of Front Office Supervisor at Hyatt. The role is pivotal ... Show More

Job Requirements

  • a true desire to satisfy the needs of others in a fast-paced environment
  • open availability Monday to Friday
  • ability to work evenings, weekends, and holidays as needed
  • experience in front office operations
  • basic computer proficiency
  • ability to input information accurately using complex systems
  • physical ability to perform essential job functions

Job Qualifications

  • experience and thorough understanding of front office operations
  • ability to communicate effectively verbally and in writing
  • basic computer skills
  • previous experience with airline crew reservations preferred
  • previous exposure to Opera system and billing processes ideal
  • skill in performing complex mathematical calculations
  • ability to stand and move throughout the front office
  • strong relationship and communication skills

Job Duties

  • lead and coach front office associates
  • manage scheduling and payroll
  • oversee guest registration process
  • handle guest inquiries and special requests
  • process various forms of payment accurately
  • promote hotel services and amenities
  • assist in interviewing and training new hires

Job Location

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