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Hotel Front Office Manager w/ Great Benefits and Competitive Salary
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,500.00 - $48,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
employee discount
Paid Time Off
Opportunity for advancement
Job Description
MH Hospitality is a distinguished Omaha-based hotel development and management company that has established a new standard for customer service and excellence in the hospitality industry. Their properties are designed to deliver comfort and convenience to both professional and leisure travelers while providing the modern amenities and inviting atmosphere expected by seasoned clientele. MH Hospitality operates hotels affiliated with renowned brands such as Hilton, offering guests top-tier accommodations and experiences. With a commitment to quality, MH Hospitality ensures that every guest’s stay is memorable, seamless, and enjoyable by maintaining high standards across all aspects of hotel management and service.
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Job Requirements
- Ability to stand and walk for extended periods
- ability to handle multiple tasks calmly and professionally in a fast-paced environment
- must have a flexible schedule to work some weekends
Job Qualifications
- Previous hotel front desk or management experience
- supervisory or management experience preferred
- Hilton PEP and brand experience preferred but not required
- strong leadership communication and problem-solving skills
- exceptional attention to detail and financial accuracy
- advanced computer skills and proficiency in Microsoft Office products
- proven leadership and team development skills
- ability to lead a diverse team
Job Duties
- Oversee daily front desk operations including check-ins and check-outs ensuring smooth and efficient guest service
- lead train and schedule front desk staff to deliver exceptional guest experiences
- handle guest concerns and resolve issues professionally and promptly
- maintain accurate records of reservations billing and front office procedures
- monitor and manage front office budgets expenses and payroll
- ensure compliance with brand standards policies and procedures
- collaborate with other departments to maximize guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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