Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Hilton team member travel discounts
Paid Time Off
Advancement opportunities
Job Description
Hilton Garden Inn Buffalo Downtown is a premier hotel nestled in the vibrant heart of Buffalo, New York's business and entertainment district. As part of the renowned Hilton Worldwide brand, the hotel offers guests an exceptional hospitality experience with modern amenities, comfortable accommodations, and a commitment to outstanding customer service. Known for blending convenience and comfort, Hilton Garden Inn Buffalo Downtown caters to both business travelers and vacationers seeking a welcoming and professional environment. The establishment prides itself on maintaining high standards of quality and ensuring every guest's stay is memorable through dedicated staff and excellent service delivery.
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Job Requirements
- High school diploma or equivalent
- previous supervisory or management experience in hotel front office
- excellent interpersonal and communication skills
- ability to manage and motivate a team
- availability to work varied shifts including weekends and holidays
Job Qualifications
- Previous hotel front office supervisory or management experience required
- strong leadership, communication, and problem-solving skills
- Hilton PEP experience preferred
- flexible availability including weekends and holidays
Job Duties
- Oversee daily front desk operations and staff performance
- train, schedule, and support front office associates
- ensure smooth check-in/check-out and accurate billing
- handle guest inquiries, feedback, and service recovery
- collaborate with other departments to enhance the guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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