Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
career growth and learning
401(k) plan with Company Match
comprehensive health coverage
paid time off and vacation
DailyPay
wellness programs
Tuition Reimbursement
Job Description
Dallas Fort Worth Embassy Suites, located at 2401 Bass Pro Drive in Grapevine, TX, is a distinguished hotel recognized for its exceptional hospitality and commitment to providing a welcoming environment to guests from around the world. As part of the globally respected Embassy Suites brand, this location offers guests spacious suites, exceptional amenities, and a prime location near the Dallas Fort Worth Airport and various local attractions. The hotel prides itself on delivering personalized guest experiences, maintaining high standards of cleanliness, and fostering an inclusive atmosphere where employees and guests alike feel valued.
The role available is a full-time... Show More
The role available is a full-time... Show More
Job Requirements
- 2+ years of front desk experience
- 2+ years of supervisory experience
- high school diploma or equivalent
- tech-savvy with Microsoft Office
- flexible schedule availability
- physically able to lift and move as needed
Job Qualifications
- High school diploma or equivalent
- 2+ years of front desk experience
- 2+ years of supervisory experience
- tech-savvy with Microsoft Office
- strong leadership and communication skills
- ability to manage team performance effectively
- experience in hospitality or hotel management preferred
Job Duties
- Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance
- champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty
- collaborate across departments to deliver seamless service and operational excellence
- drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities
- maintain brand and cleanliness standards, stepping in to support operations when needed
- serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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