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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,500.00 - $62,200.00
Work Schedule
Flexible
Benefits
career growth
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation
Employee Discounts
wellness programs
Tuition Reimbursement
community service opportunities
Job Description
Charleston Embassy Suites, located at 300 Court Street, Charleston, WV 25301, is part of the renowned Atrium Hospitality brand, known for its dedication to delivering exceptional guest experiences through superior service and operational excellence. Atrium Hospitality takes pride in fostering an inclusive and supportive work environment that embraces its core values encapsulated in the Atrium SPIRIT — Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. This hotel, like others in the Atrium family, offers a comprehensive approach to hospitality that not only caters to guests but also prioritizes the growth and well-being of its employees. The company is committed to investing... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of front desk experience
- Minimum 2 years of supervisory experience
- Proficiency in Microsoft Office applications
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform job duties requiring lifting and moving
Job Qualifications
- 2+ years of front desk experience
- 2+ years of supervisory experience
- High school diploma or equivalent
- Tech-savvy with Microsoft Office
- Flexible schedule availability
- Physically able to lift and move as needed
Job Duties
- Lead and inspire a team of front office associates ensuring clarity in expectations and accountability in performance
- Champion exceptional guest experiences by anticipating needs resolving concerns and building loyalty
- Collaborate across departments to deliver seamless service and operational excellence
- Drive financial performance by managing labor costs controlling expenses and identifying revenue opportunities
- Maintain brand and cleanliness standards stepping in to support operations when needed
- Serve as Manager on Duty ensuring smooth operations and guest satisfaction at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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